Privacy Policy

It is Office Depot's policy to respect and protect the privacy of our customers and the users of our online services.

Placing Orders and Information Collection

Office Depot collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:

  1. Registers him- or herself for the online webshop
  2. Places an order
  3. Requests notification of an order status
  4. Participates in an online sweepstakes or survey
  5. Applies for a Credit Card
  6. Requests for a catalog
  7. Submits an e-mail

In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information.

Gathering and Sharing of Information, Links to External and Co-Branded Websites

We monitor traffic patterns on the Site for aggregate use to analyze trends and administer the Site. This helps us to improve its layout and design and to permit Site personalization and streamlining to create the best shopping experience we can for our users.

Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.

We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist.

We may provide personal identifying and account information in special cases such as enforcement of our Terms of Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users.

Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here.

A co-branded site is a website, usually operated by a third-party, and displaying that third-party's name along with the Office Depot name and logo. Such co-branded sites offer Office Depot approved goods or services to our users.


By using our Site, the user agrees to the terms and conditions set forth in this Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof.

Security Information

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that information is protected both online and offline.

We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption.

While we use SSL encryption to protect sensitive information online, we also protect user- information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our database.

If you have any questions about the security at our Site, you can send an e-mail to


You may have heard of the term 'cookies'. Cookies are routinely used by most, if not all, E- commerce merchants, including Office Depot. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the website you visited.

Surveys & Contests

From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information.

Children's On-line Privacy

Office Depot recognizes the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of thirteen.

Special Offers, Account Updates and Opting Out

Office Depot occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings which we believe to be of value to our customers and users.

We may communicate with the users of the Site via e-mail, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account.

For example, our e-mail messages have an 'unsubscribe' feature for users of the Site who buy from us, but don't want to be notified about special offers in the future. Users can simply 'Reply' back to the e-mail message and type 'unsubscribe' in the subject line. If you do not wish to have your postal mail information, phone number or ordering information shared with third-party organizations, users can opt by: (i) telephone at 1-800-915-4624; (ii) mail at Office Depot Mail Listing, P.O. Box 5009, Boca Raton, Florida 33431-0809, or (iii) e-mail at Please indicate whether you wish to continue to receive Office Depot's catalogs and other postal mailings. In addition, users who have an account on the Site can opt out of receiving postal mail by going to:

Users of the Site can always update the personally identifying information that they have provided to Office Depot simply by accessing and updating their account information on the Site or by e-mailing us at